Universal Orlando Resort is open and welcoming guests with the majority of their attractions operating, and most hotels and the CityWalk are open - and, there are some new holiday events for guests to enjoy this season! In order to facilitate the safety of guests and Team Members, Universal Orlando has new safety measures and procedures in place. Here are some key tips to make sure that you stay safe and make the most of your trip to Universal Orlando!
Have Your Face Coverings Ready
As part of the resort's safety measures, everyone is required to wear a face-covering during their visit. They must cover your nose and mouth and be secured under your chin, fit snugly against the sides of your face and be secured with ear loops or secured around your head, and consist of at least two layers. If you do not have a face covering, Universal Orlando retail locations have them available for purchase. Also, per CDC guidelines, children under the age of two are not required to wear facial coverings. Since you'll be wearing your face covering for most of the day, bring multiple masks to switch out throughout the day if one gets wet. Your own personal hand sanitizer is a good thing to bring, too.
During this time, Universal Orlando Resort is limiting attendance at its theme parks. Reservations are not required to visit - however, if one or more of the theme parks reach capacity, additional guests may be turned away until the parks are no longer at capacity. Guests staying at an on-site Universal Orlando Resort hotel have priority access with their hotel room key - in order to have a better chance at regular access to the parks, it's best to stay at an on-site hotel. Plus, you also get benefits like complimentary transportation to the theme parks, Early Park Admission to the Wizarding World of Harry Potter, and at some hotels, complimentary Unlimited Express Pass. Plus, when staying at the hotels, you don’t have to go through the check-in process at the entrance of CityWalk. You get a special wristband that shows you already had your temperature check and can go directly to the parks.
Early Park Admission
Even if you are staying at an on-site hotel for your Universal Orlando stay, it's best to take advantage of Early Park Admission. This benefit lets you enter one or both of the theme parks 1 hour before regular park opening to experience the Wizarding World of Harry Potter. This is a great way to go ahead and get into the parks without having to worry about capacity, and to visit some of your favorite rides before the crowds arrive.
Take a Break in the U-Rest Areas
In addition to planning out what you want to do, make sure to slot in time to take breaks. There are new U-Rest areas sprinkled throughout our destination, where you can recharge with a drink or snack with your face covering off. You can find them in the following locations:
Universal CityWalk: Down by the waterfront in front of Hard Rock
Universal Studios Florida: Fear Factor Live Theater, Central Park by the lagoon
Universal’s Islands of Adventure: Port of Entry Landing by the waterfront, The Eighth Voyage of Sindbad Stunt Show Theater in Lost Continent (the show is no longer available)\
Download the Universal Orlando App
The Universal Orlando App is an incredibly useful tool during your visit. Though the app you can access maps and wait times, see show times and special event locations, link your tickets to be scanned via the app, and more! In particular, here are some of the most useful features you'll want to take advantage of:
Virtual Line experience for attractions
Mobile food and drink ordering for select restaurants
Interactive park map
Virtual wallet where you can house your park tickets
Wait time alerts that you can set for when the times drop