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  • Writer's pictureChristine Hardenberger

5 Reasons You Need a Travel Agent in 2021

When you're ready to travel again - whether it's next month or this holiday season - please consider using a travel agent. At no time has the help of travel agents been so important to their guests than now. Whether it's waiting on hold for hours each day so our clients don't have to, making sense of constantly-shifting policies and procedures, or being an advocate for our clients if they have travel challenges, a travel agent is a traveler's best friend!


Travel is more complicated now than ever - and we are here for you!

Information Overload


One of the reasons that travel agents are needed now more than ever isn't because there's a lack of information available - the fact is that there's just too much! There's so many resorts, packages, booking options, tips, reviews, and on and on, that it's just too much to sift through - unless you'd like to make planning your vacation your full-time job.

This is more true than ever now - with changing travel restrictions, updated health and safety guidelines, and shifting booking and cancellation policies, it's difficult to keep up with all the changes. A travel agent can help you to navigate the maze and to make informed decisions on travel.


More than Just a Booking Agent

In most cases, online booking services do exactly that - they allow you to book the vacation, and that's it. But, there's so much more to planning a trip than just booking the hotel. Do you have the right documentation for your trip? What is there to do at your resort? Do you need to make dinner reservations, or get show tickets? Is there a dress code? Do you need transportation from the airport? Is there transportation to get around, or do you need to rent a car? What should you pack? What's the weather like when you're visiting?

These are a lot of extra planning questions that require even more Google searches. But, with a travel agent, you'll receive assistance with all of this information, from any required documentation to assistance with additional reservations to tips on what to pack. How do we know all this? Because not only have we completed training on these destinations, but we also personally visit and experience the destinations we sell. Your agent is also there to assist with giving important reminders and making suggestions for all the questions and details that you haven't even thought of yet!


Value for your Vacation Dollar


One important point that experienced agents know well is that there's a big difference between value and price. We know that you're spending your hard-earned dollars and want to make your vacation count, and we know that you want to get the best possible price. But, one of the things we always stress to our guests is that the cheapest option is not necessarily the best value. This doesn't mean breaking the bank - instead, what we help our guests do is find the best combination of amenities and price that offer the best value for your vacation dollar.

There are lots of great vacation options out there (and we mean that - there are so many destinations out there that offer great service, great food, great views, and so on), but not every vacation option is right for YOU. A vacation isn't a great value if it's not what you want out of your vacation. We want to get to know you and what you want from your trip, so that we can truly get you the best value for your vacation dollars.


Experienced and Specialized

The best travel agents don't book every destination - they book destinations that they personally know and have experienced, so that they can pass on up-to-date, first-hand knowledge to their guests. Here at Modern Travel Professionals, we do the same! By only booking destinations we know intimately, we can guarantee that the resort or cruise you choose doesn't just look great - it actually IS great! ​ Our agents are continually visiting, training on, and re-visiting our specialty destinations so that we can provide the most current knowledge and best insider tips to our guests.

While there are certainly a lot of reviews, blogs, and videos out there from people who have also visited destinations, one of the things to keep in mind when reading reviews online is that they don't necessarily have the same vacation goals as you do. One person's idea of the perfect hotel, cruise, restaurant, activity, and so on, won't necessarily be the same for someone else. That's where we come in - since we know the destination, and since we get to know our guests and what they want, we can make recommendations that can truly provide our guests with what they're looking for in their vacation.


We Care about You and Your Vacation


Last but not least, one big thing that an online booking site still can't match is personal care and attention. We truly care about our guests and their vacation experience, and we're here to assist and support you and your vacation goals. We're here for you throughout the planning process, all the way until you return from your trip, and whenever you have questions or concerns we're here for you - plus, you get to talk to the same agent every time who's already familiar with your trip and your needs. We're also here to put that extra special touch on your vacation, from creative ways to celebrate a special occasion to making personalized recommendations and arrangements for your adventure. We're passionate about travel, and even more so, we're passionate about you having a great travel experience.


Plus, in the wake of all the changes over the past several months, our agents have all worked so hard to help their guests reschedule trips and navigate the mazes of cancellations, travel credits, refunds, and moving plans to new dates. It's a tough time for travel right now, but travel will be back - and our agents will be there to keep assisting guests in new adventures. Once we're able to travel again, please consider booking with a travel agent that can provide the care and attention that your next vacation deserves.


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